terms And conditions
All prices are per person in Euros. Prices only include costs directly related with the retreat, and inclusions where stated. The retreat pricing does not include airfares or airport transfers. Prices are fixed, and are non-negotiable.
Deposit & Payment Terms
Upon booking you must pay a €500 non-refundable deposit. Once the deposit is received you will receive confirmation of your booking via email with a booking receipt. The amount of the deposit will be deducted from the full amount payable. The final payment, being the balance of the full price of the retreat, is due no later than 31st October 2023 (6 weeks before the retreat).
If you book after 31st October 2023, then the total amount payable will be due in full at the time of booking. Please note that you are fully responsible for ensuring that booking payments are accurate and in accordance with the agreed schedule.
If full payment is not received by 31st October 2023 we reserve the right to cancel your reservation and fill your spot. We will remind you of the date when the balance falls due.
To be eligible for our Early Bird Pricing (savings of €200), you must pay in full by 19th July 2023. There are no exceptions to these dates and any payments and bookings received after these dates will be subject to the full prices outlined.
If you wish to cancel your retreat you must notify us in writing by contacting email@example.com
Your €500 deposit is non-refundable and will not be returned in any circumstances.
Cancellations made on or before 12th September 2023 will receive a 50% refund of any amount paid over and above the amount of the deposit.
Cancellations made after 12th September, 2023 will receive no refund. No transfer of bookings can be made.
Exceptions to our cancellation policy cannot be made for ANY reason, including weather, terrorism, civil unrest, COVID-19, health changes, government mandates, personal emergencies or otherwise. There are no refunds/price alterations for arriving late or leaving a retreat early.
You must provide us with full details upon booking of any existing medical conditions, disability or injury that may affect your retreat with us (including, in particular, any accommodation requirements) at the time of your booking. If, in our reasonable opinion, the retreat is not suitable for your medical condition or disability then we have the right to refuse to accept the booking.
If you do not give us full details of your medical condition or disability upon booking we reserve the right to cancel the booking at any time, including at the beginning of or during the retreat, if, in our reasonable opinion, the retreat arrangements are not suitable for you. In this event, clause 3 will apply.
Responsibility & Behavior
As part of your booking with us, you accept liability for any loss or damage caused by you or any member of your party during the course of your retreat. Payment for any loss or damage must be made to our supplier/venue or us at the time that it occurs or as soon as is reasonably practicable thereafter.
If the cost of the loss or damage is not known at the time, we will reasonably estimate it and if this reasonable estimate exceeds the amount paid, you must pay the difference once known, and if it is less, the difference will be refunded to you. You will also be responsible for and agree to indemnify us in respect of any claim subsequently made against us and all costs incurred by us (including our own and any other party’s full legal costs) arising from your actions.
You are also responsible for your own behaviour and any other members of your party. We can refuse to accept you as a customer or refuse to continue dealing with you and/or any other member of your party by terminating your retreat arrangements if your or their behaviour is deemed to be inappropriate, disruptive, upsetting or dangerous to yourself or anyone else, or if you or any member of your party are likely to cause damage to the property. In these circumstances, we will not be liable to pay any refund, compensation or any expenses incurred by you if we have to terminate your booking arrangements due to unacceptable behaviour. In this situation we will have no further responsibility for you or any other member in your party (including any return travel arrangements).
An environment free of allergens, including but not limited to food allergens, CANNOT be guaranteed on our retreats. It cannot be guaranteed that any particular food product is free of all traces of any particular allergen; that consumption of a food product will not result in some form of allergic reaction, or that the participant will not come into contact with any allergens while in attendance on one of our retreats.
Travel Documents and Immunisations
It is the responsibility of each traveller to obtain all required travel documents including valid passports and visas. In most cases you must have at least 6 months validity on your passport in order to travel. It is your responsibility to ensure you have the correct immunisations. If in doubt, please contact your nearest travel clinic for the latest requirements.
It is your responsibility to make your own travel arrangements to and from the retreat including flights and airport transfers. *in the event that you arrive outside of the complimentary pick up times and airports.
Taking part in any of the activities that will take plaItce during the retreat, including but not limited to, surfing, yoga, tours and any other sporting activities, carry a high risk. When you participate in the retreat or in any of the activities that take place during the retreat, you agree that you do so at your own risk. We are not responsible, and do not have any liability for, any risk, damage, injuries, illnesses or death that occurs during or as a consequence of your participation in the retreat, whether by reason of negligence or otherwise. You recognise that surfing in the ocean comes with inherent risks and that you take full responsibility for your own safety whilst in the water. You acknowledge that you are responsible for your craft in the water and must possess a surfing and swimming ability that enables you to navigate other surfers and surf conditions. Neither Clare or Brooklyn hold any responsibility for your own safety during any part of the retreat, this includes whilst in the ocean. You must insure yourself against any such risk, damage, injury, illness or death. We advise all attendees to purchase travel and medical insurance on booking to cover any unfortunate events while traveling and on retreat. Your insurance is NOT included in the retreat price.
I acknowledge that I have voluntarily enrolled to participate in your retreat, I willingly assume full responsibility for the potential risks I am exposing myself to and accept full responsibility for any injury or death that may result from participating, volunteering or watching in any physical training, including inside and out of the ocean as well as the yoga that will take place during the retreat, whether caused by my own negligence or that of any other person, or for any other reason.
I, the participant, accept all financial responsibility for any injury that I may cause to myself or to any other participant due to my negligence, including to borrowed equipment such as surfboards, yoga mats and bolsters. I realize that liability may arise from negligence or carelessness from other guests on the same retreat, from dangerous or defective equipment or property owned by the venue, maintained or controlled by them or because of their possible liability without fault. I acknowledge that I have no physical impairments, injuries, or illnesses that will endanger others or me. I will advise you of any impairments upon my initial booking.
I hereby confirm that I am medically, physically, emotionally and in all respects fit and able to participate in the retreat. If not, I confirm that I have put in writing to Brooklyn or Clare to explain and describe as clearly as possible any/all issues that may interfere with the retreat package in question.
I agree I will be fully and financially responsible for my own physical condition and well- being during the retreat and will follow all safety precautions and instructions prescribed by Brooklyn, Clare and staff of Osurf.
I acknowledge and agree that my participation in the retreat will expose me to food, activities and persons that may result in exposure to allergens and illness and, in that regard and assuming such risks, I hereby fully release Brooklyn, Clare and staff from any and all liability and or responsibility to myself or any third party for death and/ or injuries/illnesses direct or indirect, incidental or any damages that arise out of or relate to my participation in retreat, exposure to food and/or any other allergies caused by insects, animals, plants, pools, chemicals etc.
I acknowledge that you may make suggestions from time to time that are intended to help me and my well- being. However, I take ultimate responsibility for my choices and realize that Brooklyn, Clare, and staff are not licensed medical providers and that I must consult my doctor if in any doubt about any physical or mental issues prior to my retreat.
If I experience pain or discomfort during the retreat, I will modify the staff’s instruction to suit my individual needs. I will not hold teachers and staff responsible for any pain, discomfort or injury I experience during or after the retreat. I understand that the activities offered on this retreat are not a substitute for medical care. I understand that teachers and staff are not qualified to diagnose, prescribe, or treat physical or mental illness.
By agreeing to the terms stated here in this document and elsewhere on Brooklyn’s and other retreat related websites, I hereby release and discharge my rights and claims for damages or liabilities that may occur as a result of participation in the retreat.